FORUM
Publisher
Gary LaBranche, CAE
labranche@associationforum.org
Executive Editor
Greg Fine, CAE
fine@associationforum.org
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FORUM (ISSN 1056-0092) is published monthly
with a combined November/December issue by
the Association Forum of Chicagoland, 10 South
Riverside, Suite 800, Chicago, IL 60606. Periodical postage paid at Chicago, Illinois and additional
mailing office. POSTMASTER: Send address
changes to FORUM. Subscription rate for members is $15, which is included with dues.
THE ASSOCIATION FORUM OF CHICAGOLAND
Mission
Advance the professional practice of association
management.
10 South Riverside, Suite 800
Chicago, IL 60606
Phone: (312) 924-7000
Fax: (312) 924-7100
E-mail: info@associationforum.org
Web: www.associationforum.org
Editor
Jacqui Cook
cook@associationforum.org
Associate Editor
Heather Ryndak Swink
swink@associationforum.org
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Sean Soth
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Ben Ledyard
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Copyright © 2008 by the Association Forum of
Chicagoland. All rights reserved. Statements of
fact and opinion are the responsibility of the
authors alone and do not imply an opinion on the
part of the officers or members.
FORUM’s mission is to inspire association professionals with ideas and empower them with the
knowledge they need to change the world.
Purpose and Major Goals
Improve the quality of practice of association
management.
Enhance the places where association management is practiced.
Ensure the freedom to practice association
management.
ONE IDEA CAN CHANGE
THE WORLD.
T
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JUN08 V92 N5
Design Agency
Westbound Publications, Inc.
Art Director
Alain Blunt
Designer
Jennifer Simpson
Director, Marketplace Experiences
Kris Wolcott, CAE
wolcott@associationforum.org
Editorial Contributions. You are invited to share
your expertise and perspective. Article ideas and
manuscripts should, whenever possible, reflect
real and specific experiences. Before writing,
please contact the Forum at (312) 924-7000 for
the FORUM Editorial Requirements & Guidelines,
or obtain them online at www.associationforum.org.
FORUM reserves the right to edit all articles.
The Forum Promise
Essential Learning. Compelling Experiences.
Powerful Resources.