Lunch & Mid-Day General Session
The Passion of Leadership
Noon to 1: 30 p.m.
HENRY GIVRAY
President and CEO, Smith-
Bucklin Corporation
Leadership is the uniquely
consistent and defining
force behind great, enduring organiza-
tions. Givray will help you identify op-
portunities to grow as leaders, while also
building your commitment to continuous
learning in this area. Uncover essential
foundational principles and concepts
about leadership, and learn from one of
the best in the industry.
SPONSORED BY:
Afternoon Education Sessions
1: 45 to 3: 15 p.m.
Coach Yourself to Improved Effec-
tiveness
Challenge yourself to rethink how you
execute your key role assisting volunteers
and examine how you influence, communicate, build trusting relationships,
and deal with disagreements. Explore
the importance of coaching, mentoring,
soliciting effective feedback, and active
listening before developing action steps
for continuously improving your effectiveness.
Who’ll teach you: Anne Cordes, MBA,
CAE, association executive, Association
Management Center; and William G.
Steiner, MBA, president, Executive Coaching Concepts
Critical Conversations for the
Future
Join your peers to explore timely and
critical issues, and to share experiences,
perspectives and solutions. Rethinking
governance, building and sustaining a
culture of innovation, determining the role
of young professionals in membership
models, and identifying what constitutes
a performance-driven association will all
be topics for conversation during this
session.
Who'll teach you: Member of the Asso-
ciation Forum Critical Conversations
for the Future Think Tank
Mastering the Long View: Reap
Success with Visioning, Scenario
Planning
Membership organizations must be in a
position to not only prepare and respond
to one future, but multiple futures dependent on the development of different
assumptions and scenarios. This session
will highlight organizations that have used
scenario planning for maximum positive
effect, and outline the key steps for an
effective visioning and scenario planning
process.
Who’ll teach you: Kenneth M. Slaw,
Ph.D., director, strategic planning, American Academy of Pediatrics
Meeting Design: A Holistic Approach Equals Exponential Results
Should your organization consider creating
a new meeting experience for attendees? Step beyond the four walls of your
existing general session and gain firsthand insight into how one association's
approach to meeting design has increased
loyalty among its members and advanced
its goals.
Who’ll teach you: Kelly Fox, division director, convention and meeting planning,
American Veterinary Medical Association;
and Max Suzenaar, founder and CEO,
Minding Your Business, Inc.
SPONSORED BY:
You Have an Online Community —
Now What?
If connections and relationships cannot
be quantified, how do you convince nay-sayers of the power of the community
and the future of social media? See the
business application behind social networking for yourself, and how it adds to
your members’ experience.
Who’ll teach you: David Sieg, vice president of strategic marketing, YourMember-
ship.com
Closing General Session
When Faced with an Ethical Dilem-
ma, What Would You Really Do?
3: 30 to 4: 30 p.m.
In the past year, national media headlines
featured nonprofits and associations
for myriad reasons. Is your association
prepared to deal with a positive or negative communications situation? Does your
association have an active crisis communications plan that staff and members can
implement at a moment’s notice? Have
you considered what your executives
and staff would say or do? Vote before
and during the Annual Meeting on which
ethical, operational and public relations
challenges an elite panel of Chicagoland’s
association executives, public relations
professionals and legal counsel members
will discuss.
• Thomas Dolan, Ph.D., CAE, FACHE,
president and CEO, American College
of Healthcare Executives
• Jed Mandel, J.D., partner, Chicago Law
Partners LLC
• Ruth Mugalian, principal, Public Communications Inc.
• Kathleen O’Loughlin, DMD, MPH,
executive director, American Dental Association
RECEPTION
4: 30 to 6 p.m.
End your day with great wine, food and
conversation. The reception will include a
wine station, featuring wines from Texas
and an opportunity to discover which
wine to serve at your next event. If you
register for the Annual Meeting, you
won’t need to register for this reception since it’s included. Reception-only
registration is $100 (members) / $200
(non-members) prior to May 15.
SPONSORED BY:
